Best Of
Why would you have a serial number that the support phone IVR CANNOT recognize?
I have repeated my serial number 3 times - each more slowly than the prior one - and none of them worked.
Now I have to wait for someone to answer the call to transfer me to the appropriate queue, so I can wait again to actually ENTER the case information for the problem I'm experiencing.
This is beyond stupid!
@Community Manager - is there ANY way someone can review the IVR settings to ensure alpha-numerics are understood, irrespective of whether someone uses an east coast/west coast/foreign accent?
Larry
Re: NAT Policy not working properly on VoIP Registrations
Maybe the company should look into softphones if the hardphones are moving so much…
I would suggest a 'loopback' NAT for the PBX public address on Location 1's firewall, then reconfigure all the phones to point to the PBX public address. Then they can move where they want. But my first statement still stands.
TKWITS
Re: DHCPv6 /56 Prefix Deligation
Wanted to give an update. It seems that an update is in engineering and has a Next Action : Waiting for QA validation for HF firmware.
Receiving a /56 DHCPv6 prefix delegation
I have a TZ-670 currently running SonicOS 7.0.1-5018. With the 6.x version of SonicOS you were able to set a preferred prefix delegation with a prefix length. My ISP provides both a /64 and /56 prefix but without this hint with the prefix length in the preferred prefix delegation I only get the /64.
Since it is best practice to not subdivide a IPv6 /64 and I have IPv6 on multiple interfaces in different zones I would really like to get back to getting the /56 prefix.
Also along the same lines when I was able to get a /56 prefix delegation there was no easy way to assign addresses from this on more than one interface without having to include the entire /64 subnet address from the /56 delegation.
Re: How to a exclude an IP address from IP Spoof
@ITRAD43 there is no exclude from IP Spoof detection, if the Firewall receives a packet from an address which is not routed over that specific interface it counts as spoof.
Why is this device sending the ping from a wrong address? If this device is multi-homed?
—Michael@BWC
BWC
Re: Unlocking the Resources: Technical Documentation Team
This is good news, welcome aboard.
—Michael@BWC
BWC
Unlocking the Resources: Technical Documentation Team
We are thrilled that the Technical Documentation team has officially joined the SonicWall community! This integration marks a significant step forward in our mission to support and provide our users with in-depth documentation resources.
As part of this transition, you can expect new announcements that will highlight the following:
- In-depth tour of Our Technical Documentation Portal
- What types of documentation are created at SonicWall?
- What ongoing documentation development projects are currently in progress?
- List of documentation updates based on customer feedback.
- Announcements of new guide releases and other engaging topics.
We create content that meets your needs and gives valuable insights about our products and services.
Your active participation is crucial in this journey. Together, we can refine our documentation and enrich the overall community experience. Stay tuned for updates as we embark on this exciting new chapter with you!
Chitra
Re: ATT Switched Ethernet Network on Demand Internet EVC
What's the "native bridge" supposed to be doing? If you don't need the untagged network on that interface then just leave it unconfigured.
Re: SSLVPN tunnel failed to set DNS
We are experiencing this issue on 10.3.0 and 10.3.1, when reverting back to 10.2.x there are no issues. We opened a case with TAC and waiting for a response.
Also tried to repair Sonicwall Netextender, however I did not find any option for this in Control Panel. Restarting Sonicwall NetExtender Service did also not help.
Re: How Can I Configure Secondary IP Address On LAN interfaces
Hi @Prabath,
The below web-link could give you the configuration steps for static ARP entry creation for secondary subnet on an existing LAN interface.
